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    At SBI General, we have a dedicated and experienced claims team aim to deliver you a differentiated customer service of a fast, fair, convenient and transparent claims process for the management and settlement of your claim. Our expert assessors are there to support you every step of the way, ensuring that you receive the assistance you need.

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Products We Offer

We offer some of the best prices on insurance policies that can cover your
most valuable possessions.

Health

Heath Insurance

Toll Free Number

1800 210 3366 / 1800 210 6366


Mail ID

sbig.health@sbigeneral.in

seniorcitizen.health@sbigeneral.in

SMS us:

“HEALTHCLAIM” to 561612

Download Claim Form

  • Pdf
    Loan Insurance

    999.96 KB

  • Pdf
    Arogya plus policy

    3257.23 KB

  • Pdf
    Arogya Topup Policy

    3257.23 KB

  • Pdf
    Critical Illness Insurance Policy

    154.64 KB

  • Pdf
    Arogya Sanjeevani

    3257.23 KB

  • Pdf
    Hospital Daily Cash

    3257.23 KB

Checklist of Documents

Here is the list of documents we will need to process your reimbursement claim request.

  • chlistIndemenity Products
  • chlist1PERSONAL ACCIDENT PRODUCTS
  • chlist2Benefit Product

Reimbursement of Hospitalization Expenses

  • Original Claim Form Part A & Part B
  • Original Discharge Summary
  • Original Final Bill
  • Original Final Bill Paid receipt
  • Original Pharmacy Bill
  • Original Pathology/Radiology Bills
  • Original Consultation/doctor visit bills
  • All original bills along with paid receipt
  • Copy of Pan card / masked Aadhar card of proposer in policy
  • Copy of Photo ID proof of proposer in policy
  • Copy of Cancel Cheque/Bank Passbook/Online banking Summary/Bank Statement
  • Copy of Prescriptions/Consultation Papers
  • Copy of pathology/Radiology reports
  • Copy of Death Summary (if applicable)
  • Copy of X-ray Reports

Hospital Cash Benefit

  • Original Claim Form Part A & Part B
  • Original Discharge Summary
  • Original Final Bill
  • Copy of Pan card / masked Aadhar card of proposer in policy
  • Copy of Photo ID proof of proposer in policy
  • Copy of Cancel Cheque/Bank Passbook/Online banking Summary/Bank Statement

Cashless

  • For Initial Request: Pre-authorisation request along with supportive investigation reports, prior consultation papers & previous treatment records if any
  • On the Day of Discharge: Final bill & discharge summary along with break-up of medicine & investigations at the time of discharge.
  • Copy of photo ID card of patient verified by the hospital
  • Indoor case notes (wherever required)

Death

  • Duly filled and signed claim form
  • Duly filled and signed Central KYC Registry form
  • Certified copy of Death Certificate
  • Certified copy of FIR, MLC, Spot Panchnama &Inquest Panchnama
  • Certified copy of Final Police Report / Police Diary closure report
  • Certified copy of Post Mortem Report viscera analysis report (if applicable)
  • If Post Mortem examination not done, Cause of death certificate issued by doctor who declared death of insured
  • For NEFT payment, please provide us with copy of cancelled cheque of nominee or copy of front page of bank passbook or letter from bank confirming Account details of nominee with IFSC/ MICR details
  • Self-attested Copy of PAN card & masked Aadhar card, photo id & address Proof of the nominee / beneficiary (Pan card / Driving licence / Passport / masked Aadhar Card / Election Card, etc) for address mentioned in claim form

Permanent Total Disability

  • Duly completed claim form with duly certified bank annexure
  • Certificate issued by Competent medical authority confirming nature & event of disability with period and prognosis for Permanent Total Disability, Permanent Partial Disability
  • Photograph of the injured with reflecting disablement
  • Certified copy of hospital admission/discharge card with complete medical records including relevant Investigation/Lab reports (X-Ray, MRI etc.)
  • Certified copies of MLC Report, FIR report, Spot Panchnama, Inquest Panchnama, Final Police Report
  • NEFT details of insured/nominee (required in case of payout applicable to be made in favour of)
  • Duly filled KYC form & KYC Documents (if payment to be made to insure/nominee)
  • Loan account statement, & Certificate from bank confirming loan account details including loan outstanding as on date of loss (Principal amount & Interest) excluding overdues/penalties
  • Certified copy of Disability certificate issued by competent government/medical authority (Additional Requirement)
  • Any other documents as may be required by us

Permanent partial Disability

  • Duly filled Claim Form
  • Attending Doctors Report
  • Disability Certificate from the Doctor/competent government/medical authority, if any
  • Investigation / Lab Reports (X-Rays reports and any other reports etc)
  • Admission / Discharge Card, if hospitalised
  • Police Inquest report, where applicable
  • In case of PTD claims – Disability Certificate from Govt. Registered Medical Practitioners
  • Recent photograph (Applicable in PPD and PTD claims)
  • Duly filled and signed Central KYC Registry form (applicable for benefit of Rs 1,00,000 & above) (where applicable)

Temporary Total Disability

  • Duly filled Claim Form
  • Attending Doctors Report
  • Disability Certificate from the Doctor if any
  • Final Fitness Certificate from the Doctor
  • Investigation / Lab Reports (X-Rays reports and any other reports)
  • Admission / Discharge Card, if hospitalised
  • Employers Leave Certificate with grade / designation.
  • Duly filled and signed Central KYC Registry form (applicable for benefit of Rs 1,00,000 & above) (where applicable)

Critical Illness

  • Duly filled and signed claim form
  • Certified copy of Hospital discharge / Death summary
  • Certified copies of all relevant laboratory and clinical investigations report supporting the diagnosis
  • Certified copy of first consultation paper from doctor when ailment has been first diagnosed
  • Certified copy of cause of death certificate from doctor who declared death
  • For NEFT payment, please provide us with copy of cancelled cheque of nominee or copy of front page of bank passbook or letter from bank confirming Account details of nominee with IFSC/ MICR details
  • Self-attested Copy of PAN card, masked Aadhar card, photo id & address Proof of the nominee / beneficiary (Pan card / Driving licence / Passport / masked Aadhar Card / Election Card, etc) for address mentioned in claim form.

Claim Processing Steps

Follow below steps to process and receive your claim.

Cashless Facility Procedure

Visit the nearest SBIG network hospital to avail cashless facility. Present your SBIG health card at the insurance desk in the network hospital.

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Pre- Authorization Process

The network hospital will verify your identity and submit a duly filled pre-authorization form, along with relevant documents, to SBI General Insurance.

Cashless Treatment Admission

Upon approval, you can get admitted and avail cashless treatment as per your policy coverage.

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Claim Settlement

After discharge, the hospital will send your claim documents to SBI General’s office for settlement of hospitalization expenses.

Hospital Discharge Guidelines

Upon discharge from the hospital, it is essential to settle your account and collect all original records of the procedures undergone, along with cost incurred.

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Health Claim Submission

Download the SBIG health claim form, fill the form, and submit it with the required documents from the checklist.

Document Submission

Send original claim documents to the Health Vertical Office at the provided address. SBI General Insurance Company Limited, 9th Floor, Westport, Pan Card Club Road, Baner, Pune, Maharashtra – 411 045. Office Timings: 9:30 AM - 5:30 PM (Mon - Fri)

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Claim Settlement

SBIG will review submitted documents, and claim processing will occur subject to policy terms and conditions.

Health

Heath Insurance

Toll Free Number

1800 210 3366 / 1800 210 6366


Mail ID

sbig.health@sbigeneral.in

seniorcitizen.health@sbigeneral.in

SMS us:

“HEALTHCLAIM” to 561612

Download Claim Form

  • Pdf
    Loan Insurance

    999.96 KB

  • Pdf
    Arogya plus policy

    3257.23 KB

  • Pdf
    Arogya Topup Policy

    3257.23 KB

  • Pdf
    Critical Illness Insurance Policy

    154.64 KB

  • Pdf
    Arogya Sanjeevani

    3257.23 KB

  • Pdf
    Hospital Daily Cash

    3257.23 KB

car

Motor Insurance

Toll Free Number

1800 102 1111


Mail ID

customer.care@sbigeneral.in

Download Claim Form

  • Pdf
    Motor Claim Form Hindi

    1705.16 KB

  • Pdf
    Moto Claim Form English

    968.33 KB

  • Pdf
    Motor Claim Form Assamese

    1701.68 KB

  • Pdf
    Motor Claim Form Odia

    77.98 KB

  • Pdf
    Motor Claim Form Bengali

    1710.45 KB

  • Pdf
    Motor Claim Form Tamil

    69.27 KB

  • Pdf
    Motor Claim Form Malayalam

    1728.43 KB

  • Pdf
    Motor Claim Form Gujrati

    1703.8 KB

  • Pdf
    Motor Claim Form Marathi

    1707.49 KB

  • Pdf
    Motor Claim Form Punjabi

    1740.7 KB

  • Pdf
    Motor Claim Form Telugu

    1744.78 KB

  • Pdf
    Motor Claim Form Kannada

    1726.54 KB

Checklist of Documents

Here is the list of documents we will need to process your reimbursement claim request.

  • acAccident Claim
  • tcTHEFT CLAIM

Accident Claims

Private Car & Two Wheeler:

  • Duly filled and signed claim form.
  • Copy of Registration Book, for vehicle which is less than 3 months old and registration certificate is not available, tax receipts and vehicle purchase invoice (Please furnish original for verification)
  • Copy of Motor Driving License of the person driving the vehicle at the time of accident (Please furnish original for verification)
  • Pan Card/Form 60
  • Police Panchnama/FIR (In case of Third party property damage/ Death/Body Injury/Fire/Malicious Damage Claims)
  • Estimate for repairs from repairer where vehicle is to be repaired
  • Repair Bills/Invoices after the jobs is completed
  • Payment receipts after the jobs is completed
  • Cancelled cheque (In case of non-cashless settlement)
  • For losses above 1 Lakh KYC documents are required as listed below:
    • 1. Individual
      • (1) Pan Card Copy or Form 60
      • (2) Passport, Voter's ID card, Driving License, Aadhaar Card, Job Card issued by NREGA, or any other documents approved by the Government.
      • (3) Photograph of Insured
    • 2. Companies
      • (1) Certificate of incorporation/Memorandum & Articles of Association (Mandatory)
      • (2) PAN Card copy of the company (Mandatory)
      • (3) A resolution of the Board of Directors and Power of Attorney granted to transact on its behalf (Mandatory)
      • (4) Documents required for an individual to transact on the company's behalf
    • 3. Partnership Firms
      • (1) Registration certificate OR Partnership deed (Mandatory)
      • (2) PAN Card copy of the Partnership firm (Mandatory)
      • (3) Documents required for an individual to transact on the firm’s behalf
    • 4. Trusts and Foundations
      • (1) Registration Certificate OR Trust Deed (Mandatory)
      • (2) PAN Card copy/Form 60 of the Trust (Mandatory)
      • (3) Documents required for an individual to transact on the foundation's behalf
    • 5. Unincorporated association/body of individuals
      • (1) Resolution of the managing body of association or body of individuals OR Power of attorney granted to him to transact on its behalf (Mandatory)
      • (2) PAN Card copy/Form 60 of the unincorporated association/body of individuals (Mandatory)
      • (3) Documents required for an individual to transact on the association's behalf
      • (4) Documents required to establish the legal existence of such an association/body of individuals
    • 6. Juridical Persons
      • (1) Document showing name of the person authorized to act on behalf of the entity
      • (2) Certified document with details of his identity and address, one recent photograph, PAN Card copy/Form 60
      • (3) Documents required to establish the legal existence of such an entity/juridical person

Commercial Vehicles:

  • All documents listed under “Private Car & Two wheeler”
  • Permit (Please furnish original for verification)
  • Fitness Certificate (Please furnish original for verification)
  • Tax Certificate (Please furnish original for verification)
  • Load Challan (Please furnish original for verification)

Additional documents required by us if any, will be intimated to you as and when required

Theft Claims

Private Car & Two Wheeler:

  • Duly filled and signed claim form.
  • Original Policy document
  • Original Registration Book / Certificate
  • Permit
  • Fitness Certificate
  • Tax Certificate
  • Load Challan.
  • Police Panchnama / FIR
  • Final Investigation Report from the magistrate’s court under section 173 Cr. P C / Non-Traceable Report.
  • All the sets of Keys / Service Booklet / Warranty Card / Original purchase invoice
  • Acknowledged copy of letter addressed to RTO intimating theft and informing "NON-USE" of vehicle
  • Form 28, 29 and 30 signed by the insured and Form 35 signed by the Financer, as the case may be, undated and blank
  • Letter of Undertaking, Subrogation & Discharge Voucher
  • Consent towards agreed claim settlement value from yourself and Financier
  • Letter of Undertaking, Subrogation & Discharge Voucher Consent towards agreed claim settlement value from yourself and Financier.
  • NOC from the Financer if claim is to be settled in your favour
  • For losses above 1 Lakh KYC documents are required as listed below:
    • 1. Individual
      • (1) Pan Card Copy or Form 60
      • (2) Passport, Voter's ID card, Driving License, Aadhaar Card, Job Card issued by NREGA, or any other documents approved by the Government.
      • (3) Photograph of Insured
    • 2. Companies
      • (1) Certificate of incorporation/Memorandum & Articles of Association (Mandatory)
      • (2) PAN Card copy of the company (Mandatory)
      • (3) A resolution of the Board of Directors and Power of Attorney granted to transact on its behalf (Mandatory)
      • (4) Documents required for an individual to transact on the company's behalf
    • 3. Partnership Firms
      • (1) Registration certificate OR Partnership deed (Mandatory)
      • (2) PAN Card copy of the Partnership firm (Mandatory)
      • (3) Documents required for an individual to transact on the firm’s behalf
    • 4. Trusts and Foundations
      • (1) Registration Certificate OR Trust Deed (Mandatory)
      • (2) PAN Card copy/Form 60 of the Trust (Mandatory)
      • (3) Documents required for an individual to transact on the foundation's behalf
    • 5. Unincorporated association/body of individuals
      • (1) Resolution of the managing body of association or body of individuals OR Power of attorney granted to him to transact on its behalf (Mandatory)
      • (2) PAN Card copy/Form 60 of the unincorporated association/body of individuals (Mandatory)
      • (3) Documents required for an individual to transact on the association's behalf
      • (4) Documents required to establish the legal existence of such an association/body of individuals
    • 6. Juridical Persons
      • (1) Document showing name of the person authorized to act on behalf of the entity
      • (2) Certified document with details of his identity and address, one recent photograph, PAN Card copy/Form 60
      • (3) Documents required to establish the legal existence of such an entity/juridical person

Commercial Vehicles:

  • All documents listed under “Private Car & Two wheeler”
  • Permit (Please furnish original for verification)
  • Fitness Certificate (Please furnish original for verification)
  • Tax Certificate (Please furnish original for verification)
  • Load Challan (Please furnish original for verification)

Additional documents required by us if any, will be intimated to you as and when required

Claim Processing Steps

Follow below steps to process and receive your claim.

Claim Intimation

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Survey Appoinment

Document Submission

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Assesment

Deliver Order / Vehicle Delivery

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Payment to Garage

Claim Intimation

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Survey Appoinment

Document Submission

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Assesment

Repair Invoice Submission

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Payment to Insured

car

Motor Insurance

Toll Free Number

1800 102 1111


Mail ID

customer.care@sbigeneral.in

Key Documents

  • Pdf
    Nodal Officers list

    174.08 KB

    chlist

    Home Insurance

    Toll Free Number

    1800 102 1111


    Mail ID

    customer.care@sbigeneral.in

    Download Claim Form

    • Pdf
      Bharat Griha Raksha

      96.98 KB

    • Pdf
      Simple Home Insurance Policy

      239.12 KB

    • Pdf
      Griha Raksha Plus

      93.77 KB

    • Pdf
      Long Term Home Insurance Policy

      990.18 KB

    tc

    Specialty Lines

    Toll Free Number

    1800 102 1111


    Mail ID

    customer.care@sbigeneral.in

    Download Claim Form

    • Pdf
      D & O Claim form (1)

      178.74 KB

    • Pdf
      Cyber Claim form Retail

      189.09 KB

    • Pdf
      E & O CLAIM FORM (1)

      179.11 KB

    chlist

    Marine

    Toll Free Number

    1800 102 1111


    Mail ID

    customer.care@sbigeneral.in

    Download Claim Form

    • Pdf
      Marine Cargo Insurance-Claim Form

      970.89 KB

    tc

    Commercial

    Toll Free Number

    1800 102 1111


    Mail ID

    customer.care@sbigeneral.in

    Download Claim Form

    • Pdf
      Jeweller Block Insurance

      183.53 KB

    • Pdf
      EMPLOYEE COMPENSATION

      132.72 KB

    • Pdf
      BURGLARY INSURANCE POLICY

      975.71 KB

    • Pdf
      LOSS OF CASH WHILE TRANSIT (MONEY INURANCE)

      991.8 KB

    • Pdf
      CATTLE CLAIM FORM

      1418.12 KB

    • Pdf
      PLATE GLASS INSURANCE POLICY

      990.79 KB

    • Pdf
      IAR Claim Form

      63.88 KB

    • Pdf
      PORTABLE - ELECTRONIC EQUIPMENT INSURANCE CLAIM FORM

      96.65 KB

    • Pdf
      MACHINERY& ELECTRONIC EQUIPMENT INSURANCE POLICY

      1226.61 KB

    • Pdf
      STANDARD FIRE AND SPECIAL PERILS POLICY

      986.23 KB

    • Pdf
      Money Claim Form

      980.18 KB

    • Pdf
      Fidelity Gurantee Claim Form

      1174.16 KB

    • Pdf
      EAR CAR CPM Claim Form

      981.52 KB

    • Pdf
      Boiler and Pressure Plant-Claim Form

      1019.19 KB

    chlist

    Home Insurance

    Toll Free Number

    1800 102 1111


    Mail ID

    customer.care@sbigeneral.in

    Download Claim Form

    • Pdf
      Bharat Griha Raksha

      96.98 KB

    • Pdf
      Simple Home Insurance Policy

      239.12 KB

    • Pdf
      Griha Raksha Plus

      93.77 KB

    • Pdf
      Long Term Home Insurance Policy

      990.18 KB

    Checklist of Documents

    Here is the list of documents we will need to process your reimbursement claim request.

    • home_74cefc6ea2Home

    BUILDING

    • Claim Form
    • Statement of loss with supporting document(s) for the incident.
    • Estimate of loss with Supporting Document towards extent of damage and Repair cost of building.
    • Repair Bill & Payment Particulars after repair of Building.
    • Supporting document for Ownership of affected building/capitalized value from books of accounts
    • Photos of damaged building

    CONTENTS

    • Claim form.
    • Statement of loss with supporting document(s) for the incident.
    • List of items affected with value.
    • OEM Inspection/testing report (wherever applicable)
    • Replacement invoice / quotation
    • Supporting document for Ownership of affected item /capitalized value from books of accounts
    • Photos of damaged material

    Claim Processing Steps

    Follow below steps to process and receive your claim.

    Claim Intimation

    group_169050_1x (1)
    vector_1x (3)
    Survey Appointment

    Document Submission

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    vector_1x (5)
    Assessment

    Offer for Settlement

    group_169058_1x (2)
    group_169059_1x (4)
    Payment to Insured

    tc

    Specialty Lines

    Toll Free Number

    1800 102 1111


    Mail ID

    customer.care@sbigeneral.in

    Download Claim Form

    • Pdf
      D & O Claim form (1)

      178.74 KB

    • Pdf
      Cyber Claim form Retail

      189.09 KB

    • Pdf
      E & O CLAIM FORM (1)

      179.11 KB

    Claim Processing Steps

    Follow below steps to process and receive your claim.

    Claim Intimation

    group_169050_1x (2)
    vector_1x (6)
    Survey Appointment

    Document Submission

    vector_1x (7)
    group_169056_1x (2)
    Assessment

    Offer for Settlement

    group_169058_1x (3)
    group_169059_1x (5)
    Payment to Insured

    chlist

    Marine

    Toll Free Number

    1800 102 1111


    Mail ID

    customer.care@sbigeneral.in

    Download Claim Form

    • Pdf
      Marine Cargo Insurance-Claim Form

      970.89 KB

    Checklist of Documents

    Here is the list of documents we will need to process your reimbursement claim request.

    • chlist2 (2)Marine

    Marine Inland

    • Claim form and claim bill
    • Invoice copy
    • LR/BL/AWB copy as applicable
    • Document in support of claim lodged on Carrier
    • certificate of facts/shortage or damage certificate from carrier
    • Documents for carrying vehicle to rule out overloading
    • Letter of subrogation

    Claim Processing Steps

    Follow below steps to process and receive your claim.

    Claim Intimation

    group_169050_1x (3)
    vector_1x (8)
    Survey Appointment

    Document Submission

    vector_1x (9)
    group_169056_1x (3)
    Assessment

    Offer for Settlement

    group_169058_1x (4)
    group_169059_1x (6)
    Payment to Insured

    tc

    Commercial

    Toll Free Number

    1800 102 1111


    Mail ID

    customer.care@sbigeneral.in

    Download Claim Form

    • Pdf
      Jeweller Block Insurance

      183.53 KB

    • Pdf
      EMPLOYEE COMPENSATION

      132.72 KB

    • Pdf
      BURGLARY INSURANCE POLICY

      975.71 KB

    • Pdf
      LOSS OF CASH WHILE TRANSIT (MONEY INURANCE)

      991.8 KB

    • Pdf
      CATTLE CLAIM FORM

      1418.12 KB

    • Pdf
      PLATE GLASS INSURANCE POLICY

      990.79 KB

    • Pdf
      IAR Claim Form

      63.88 KB

    • Pdf
      PORTABLE - ELECTRONIC EQUIPMENT INSURANCE CLAIM FORM

      96.65 KB

    • Pdf
      MACHINERY& ELECTRONIC EQUIPMENT INSURANCE POLICY

      1226.61 KB

    • Pdf
      STANDARD FIRE AND SPECIAL PERILS POLICY

      986.23 KB

    • Pdf
      Money Claim Form

      980.18 KB

    • Pdf
      Fidelity Gurantee Claim Form

      1174.16 KB

    • Pdf
      EAR CAR CPM Claim Form

      981.52 KB

    • Pdf
      Boiler and Pressure Plant-Claim Form

      1019.19 KB

    Checklist of Documents

    Here is the list of documents we will need to process your reimbursement claim request.

    • chlistCOMMERCIAL

    BUILDING

    • Claim Form
    • Statement of loss with supporting document(s) for the incident.
    • Estimate of loss with Supporting Document towards extent of damage and Repair cost of building.
    • Repair Bill & Payment Particulars after repair of Building.
    • Supporting document for Ownership of affected building/capitalized value from books of accounts
    • Photos of damaged building

    CONTENTS

    • Claim form.
    • Statement of loss with supporting document(s) for the incident.
    • List of items affected with value.
    • OEM Inspection/testing report (wherever applicable)
    • Replacement invoice / quotation
    • Supporting document for Ownership of affected item /capitalized value from books of accounts
    • Photos of damaged material

    STOCK

    • Claim form.
    • Statement of loss with supporting document(s) for the incident.
    • List of items affected with value and supporting document.
    • Stock records and sale/purchase records
    • Relevant extract from Books of accounts
    • GST related documents – if any
    • Value of stock holding at time of loss
    • Photos of damaged material

    Burglary and/or theft

    • Claim Form
    • Copy of FIR/GD entry (as applicable)
    • Newspaper clipping (if available)
    • Loss estimates with list of stolen items
    • Photograph of damaged gate/drawer/door lock
    • Police Final Report
    • Stock records and sale/purchase records
    • Relevant extract from Books of accounts
    • Letter of subrogation

    Plate Glass

    • Claim Form
    • Incidence note
    • Dimension / Measurement of the damaged glass
    • Replacement invoice / quotation
    • Photos of affected glass

    Breakdown of Domestic Electric & Electronic Appliances

    • Claim form/incidence note
    • Copy of procurement invoice
    • Copy of service engineer report
    • Repair Quotation/Repair Invoice with payment supporting
    • Photographs of damages and Serial No. of affected machine
    • New replacement quotation of affected machine

    Loss of Cash Whilst in Transit

    • Claim Form duly filled in & signed
    • Claim Bill
    • F.I.R / Final Investigation report
    • Bank statement / ATM slips showing withdrawal with date and time
    • Document(s) to substantiate loss
    • Recoveries (if any)

    Portable Equipment, Jewellery & Valuables

    • Claim Form duly filled in & signed
    • Claim Bill
    • F.I.R / Final Investigation report
    • Document to substantiate the extent of loss like Valuation certificate, repair Invoices, service engineer report, Inventory etc
    • Photograph of affected equipment/item
    • Copy of procurement invoice/ document supporting Ownership of affected item
    • Letter of Indemnity

    Livestock

    • Claim Form filled by the Insured
    • PM Report issued by the Veterinary Doctor
    • Intact Eartag with the Ear
    • Photographs of the Dead Animal and Eartag
    • Bank details

    Employee compensation

    • Claim Form duly filled in & signed.
    • Claim Bill.
    • Statement of Witnesses
    • No of employee working at time of incident
    • Salary slip of the injured /deceased employee

    Temporary Disablement Claims

    • Medical Certificate regarding Cause & Duration of Disablement.
    • Medical Bills.

    Permanent Disablement Claims

    • Medical Certificate regarding Disablement.

    Fatal Claims

    • Death certificate.
    • Copy of postmortem report.
    • FIR / final policy report.if any
    • Final Investigation report. If any

    Claim Processing Steps

    Follow below steps to process and receive your claim.

    Claim Intimation

    group_169050_1x (4)
    vector_1x (10)
    Survey Appointment

    Document Submission

    vector_1x (11)
    vector_1x (12)
    Assessment

    Offer for Settlement

    group_169058_1x (5)
    group_169059_1x (7)
    Payment to Insured

    Health

    Heath Insurance

    Toll Free Number

    1800 210 3366 / 1800 210 6366


    Mail ID

    sbig.health@sbigeneral.in

    seniorcitizen.health@sbigeneral.in

    SMS us:

    “HEALTHCLAIM” to 561612

    Download Claim Form

    • Pdf
      Loan Insurance

      999.96 KB

    • Pdf
      Arogya plus policy

      3257.23 KB

    • Pdf
      Arogya Topup Policy

      3257.23 KB

    • Pdf
      Critical Illness Insurance Policy

      154.64 KB

    • Pdf
      Arogya Sanjeevani

      3257.23 KB

    • Pdf
      Hospital Daily Cash

      3257.23 KB

    car

    Motor Insurance

    Toll Free Number

    1800 102 1111


    Mail ID

    customer.care@sbigeneral.in

    Download Claim Form

    • Pdf
      Motor Claim Form Hindi

      1705.16 KB

    • Pdf
      Moto Claim Form English

      968.33 KB

    • Pdf
      Motor Claim Form Assamese

      1701.68 KB

    • Pdf
      Motor Claim Form Odia

      77.98 KB

    • Pdf
      Motor Claim Form Bengali

      1710.45 KB

    • Pdf
      Motor Claim Form Tamil

      69.27 KB

    • Pdf
      Motor Claim Form Malayalam

      1728.43 KB

    • Pdf
      Motor Claim Form Gujrati

      1703.8 KB

    • Pdf
      Motor Claim Form Marathi

      1707.49 KB

    • Pdf
      Motor Claim Form Punjabi

      1740.7 KB

    • Pdf
      Motor Claim Form Telugu

      1744.78 KB

    • Pdf
      Motor Claim Form Kannada

      1726.54 KB

    Checklist of Documents

    Here is the list of documents we will need to process your reimbursement claim request.

    • acAccident Claim
    • tcTHEFT CLAIM

    Accident Claims

    Private Car & Two Wheeler:

    • Duly filled and signed claim form.
    • Copy of Registration Book, for vehicle which is less than 3 months old and registration certificate is not available, tax receipts and vehicle purchase invoice (Please furnish original for verification)
    • Copy of Motor Driving License of the person driving the vehicle at the time of accident (Please furnish original for verification)
    • Pan Card/Form 60
    • Police Panchnama/FIR (In case of Third party property damage/ Death/Body Injury/Fire/Malicious Damage Claims)
    • Estimate for repairs from repairer where vehicle is to be repaired
    • Repair Bills/Invoices after the jobs is completed
    • Payment receipts after the jobs is completed
    • Cancelled cheque (In case of non-cashless settlement)
    • For losses above 1 Lakh KYC documents are required as listed below:
      • 1. Individual
        • (1) Pan Card Copy or Form 60
        • (2) Passport, Voter's ID card, Driving License, Aadhaar Card, Job Card issued by NREGA, or any other documents approved by the Government.
        • (3) Photograph of Insured
      • 2. Companies
        • (1) Certificate of incorporation/Memorandum & Articles of Association (Mandatory)
        • (2) PAN Card copy of the company (Mandatory)
        • (3) A resolution of the Board of Directors and Power of Attorney granted to transact on its behalf (Mandatory)
        • (4) Documents required for an individual to transact on the company's behalf
      • 3. Partnership Firms
        • (1) Registration certificate OR Partnership deed (Mandatory)
        • (2) PAN Card copy of the Partnership firm (Mandatory)
        • (3) Documents required for an individual to transact on the firm’s behalf
      • 4. Trusts and Foundations
        • (1) Registration Certificate OR Trust Deed (Mandatory)
        • (2) PAN Card copy/Form 60 of the Trust (Mandatory)
        • (3) Documents required for an individual to transact on the foundation's behalf
      • 5. Unincorporated association/body of individuals
        • (1) Resolution of the managing body of association or body of individuals OR Power of attorney granted to him to transact on its behalf (Mandatory)
        • (2) PAN Card copy/Form 60 of the unincorporated association/body of individuals (Mandatory)
        • (3) Documents required for an individual to transact on the association's behalf
        • (4) Documents required to establish the legal existence of such an association/body of individuals
      • 6. Juridical Persons
        • (1) Document showing name of the person authorized to act on behalf of the entity
        • (2) Certified document with details of his identity and address, one recent photograph, PAN Card copy/Form 60
        • (3) Documents required to establish the legal existence of such an entity/juridical person

    Commercial Vehicles:

    • All documents listed under “Private Car & Two wheeler”
    • Permit (Please furnish original for verification)
    • Fitness Certificate (Please furnish original for verification)
    • Tax Certificate (Please furnish original for verification)
    • Load Challan (Please furnish original for verification)

    Additional documents required by us if any, will be intimated to you as and when required

    Theft Claims

    Private Car & Two Wheeler:

    • Duly filled and signed claim form.
    • Original Policy document
    • Original Registration Book / Certificate
    • Permit
    • Fitness Certificate
    • Tax Certificate
    • Load Challan.
    • Police Panchnama / FIR
    • Final Investigation Report from the magistrate’s court under section 173 Cr. P C / Non-Traceable Report.
    • All the sets of Keys / Service Booklet / Warranty Card / Original purchase invoice
    • Acknowledged copy of letter addressed to RTO intimating theft and informing "NON-USE" of vehicle
    • Form 28, 29 and 30 signed by the insured and Form 35 signed by the Financer, as the case may be, undated and blank
    • Letter of Undertaking, Subrogation & Discharge Voucher
    • Consent towards agreed claim settlement value from yourself and Financier
    • Letter of Undertaking, Subrogation & Discharge Voucher Consent towards agreed claim settlement value from yourself and Financier.
    • NOC from the Financer if claim is to be settled in your favour
    • For losses above 1 Lakh KYC documents are required as listed below:
      • 1. Individual
        • (1) Pan Card Copy or Form 60
        • (2) Passport, Voter's ID card, Driving License, Aadhaar Card, Job Card issued by NREGA, or any other documents approved by the Government.
        • (3) Photograph of Insured
      • 2. Companies
        • (1) Certificate of incorporation/Memorandum & Articles of Association (Mandatory)
        • (2) PAN Card copy of the company (Mandatory)
        • (3) A resolution of the Board of Directors and Power of Attorney granted to transact on its behalf (Mandatory)
        • (4) Documents required for an individual to transact on the company's behalf
      • 3. Partnership Firms
        • (1) Registration certificate OR Partnership deed (Mandatory)
        • (2) PAN Card copy of the Partnership firm (Mandatory)
        • (3) Documents required for an individual to transact on the firm’s behalf
      • 4. Trusts and Foundations
        • (1) Registration Certificate OR Trust Deed (Mandatory)
        • (2) PAN Card copy/Form 60 of the Trust (Mandatory)
        • (3) Documents required for an individual to transact on the foundation's behalf
      • 5. Unincorporated association/body of individuals
        • (1) Resolution of the managing body of association or body of individuals OR Power of attorney granted to him to transact on its behalf (Mandatory)
        • (2) PAN Card copy/Form 60 of the unincorporated association/body of individuals (Mandatory)
        • (3) Documents required for an individual to transact on the association's behalf
        • (4) Documents required to establish the legal existence of such an association/body of individuals
      • 6. Juridical Persons
        • (1) Document showing name of the person authorized to act on behalf of the entity
        • (2) Certified document with details of his identity and address, one recent photograph, PAN Card copy/Form 60
        • (3) Documents required to establish the legal existence of such an entity/juridical person

    Commercial Vehicles:

    • All documents listed under “Private Car & Two wheeler”
    • Permit (Please furnish original for verification)
    • Fitness Certificate (Please furnish original for verification)
    • Tax Certificate (Please furnish original for verification)
    • Load Challan (Please furnish original for verification)

    Additional documents required by us if any, will be intimated to you as and when required

    Claim Processing Steps

    Follow below steps to process and receive your claim.

    Claim Intimation

    group_169053_1x
    group_169054_1x (2)
    Survey Appoinment

    Document Submission

    group_169055_1x
    group_169056_1x
    Assesment

    Deliver Order / Vehicle Delivery

    group_169058_1x
    group_169059_1x
    Payment to Garage

    Claim Intimation

    group_169053_1x (1)
    group_169054_1x (3)
    Survey Appoinment

    Document Submission

    group_169055_1x (1)
    group_169056_1x (1)
    Assesment

    Repair Invoice Submission

    group_169058_1x (1)
    group_169059_1x (3)
    Payment to Insured

    car

    Motor Insurance

    Toll Free Number

    1800 102 1111


    Mail ID

    customer.care@sbigeneral.in

    Key Documents

    • Pdf
      Nodal Officers list

      174.08 KB

      chlist

      Home Insurance

      Toll Free Number

      1800 102 1111


      Mail ID

      customer.care@sbigeneral.in

      Download Claim Form

      • Pdf
        Bharat Griha Raksha

        96.98 KB

      • Pdf
        Simple Home Insurance Policy

        239.12 KB

      • Pdf
        Griha Raksha Plus

        93.77 KB

      • Pdf
        Long Term Home Insurance Policy

        990.18 KB

      tc

      Specialty Lines

      Toll Free Number

      1800 102 1111


      Mail ID

      customer.care@sbigeneral.in

      Download Claim Form

      • Pdf
        D & O Claim form (1)

        178.74 KB

      • Pdf
        Cyber Claim form Retail

        189.09 KB

      • Pdf
        E & O CLAIM FORM (1)

        179.11 KB

      chlist

      Marine

      Toll Free Number

      1800 102 1111


      Mail ID

      customer.care@sbigeneral.in

      Download Claim Form

      • Pdf
        Marine Cargo Insurance-Claim Form

        970.89 KB

      tc

      Commercial

      Toll Free Number

      1800 102 1111


      Mail ID

      customer.care@sbigeneral.in

      Download Claim Form

      • Pdf
        Jeweller Block Insurance

        183.53 KB

      • Pdf
        EMPLOYEE COMPENSATION

        132.72 KB

      • Pdf
        BURGLARY INSURANCE POLICY

        975.71 KB

      • Pdf
        LOSS OF CASH WHILE TRANSIT (MONEY INURANCE)

        991.8 KB

      • Pdf
        CATTLE CLAIM FORM

        1418.12 KB

      • Pdf
        PLATE GLASS INSURANCE POLICY

        990.79 KB

      • Pdf
        IAR Claim Form

        63.88 KB

      • Pdf
        PORTABLE - ELECTRONIC EQUIPMENT INSURANCE CLAIM FORM

        96.65 KB

      • Pdf
        MACHINERY& ELECTRONIC EQUIPMENT INSURANCE POLICY

        1226.61 KB

      • Pdf
        STANDARD FIRE AND SPECIAL PERILS POLICY

        986.23 KB

      • Pdf
        Money Claim Form

        980.18 KB

      • Pdf
        Fidelity Gurantee Claim Form

        1174.16 KB

      • Pdf
        EAR CAR CPM Claim Form

        981.52 KB

      • Pdf
        Boiler and Pressure Plant-Claim Form

        1019.19 KB

      Health

      Heath Insurance

      Toll Free Number

      1800 210 3366 / 1800 210 6366


      Mail ID

      sbig.health@sbigeneral.in

      seniorcitizen.health@sbigeneral.in

      SMS us:

      “HEALTHCLAIM” to 561612

      Download Claim Form

      • Pdf
        Loan Insurance

        999.96 KB

      • Pdf
        Arogya plus policy

        3257.23 KB

      • Pdf
        Arogya Topup Policy

        3257.23 KB

      • Pdf
        Critical Illness Insurance Policy

        154.64 KB

      • Pdf
        Arogya Sanjeevani

        3257.23 KB

      • Pdf
        Hospital Daily Cash

        3257.23 KB

      car

      Motor Insurance

      Toll Free Number

      1800 102 1111


      Mail ID

      customer.care@sbigeneral.in

      Download Claim Form

      • Pdf
        Motor Claim Form Hindi

        1705.16 KB

      • Pdf
        Moto Claim Form English

        968.33 KB

      • Pdf
        Motor Claim Form Assamese

        1701.68 KB

      • Pdf
        Motor Claim Form Odia

        77.98 KB

      • Pdf
        Motor Claim Form Bengali

        1710.45 KB

      • Pdf
        Motor Claim Form Tamil

        69.27 KB

      • Pdf
        Motor Claim Form Malayalam

        1728.43 KB

      • Pdf
        Motor Claim Form Gujrati

        1703.8 KB

      • Pdf
        Motor Claim Form Marathi

        1707.49 KB

      • Pdf
        Motor Claim Form Punjabi

        1740.7 KB

      • Pdf
        Motor Claim Form Telugu

        1744.78 KB

      • Pdf
        Motor Claim Form Kannada

        1726.54 KB

      Checklist of Documents

      Here is the list of documents we will need to process your reimbursement claim request.

      • acAccident Claim
      • tcTHEFT CLAIM

      Accident Claims

      Private Car & Two Wheeler:

      • Duly filled and signed claim form.
      • Copy of Registration Book, for vehicle which is less than 3 months old and registration certificate is not available, tax receipts and vehicle purchase invoice (Please furnish original for verification)
      • Copy of Motor Driving License of the person driving the vehicle at the time of accident (Please furnish original for verification)
      • Pan Card/Form 60
      • Police Panchnama/FIR (In case of Third party property damage/ Death/Body Injury/Fire/Malicious Damage Claims)
      • Estimate for repairs from repairer where vehicle is to be repaired
      • Repair Bills/Invoices after the jobs is completed
      • Payment receipts after the jobs is completed
      • Cancelled cheque (In case of non-cashless settlement)
      • For losses above 1 Lakh KYC documents are required as listed below:
        • 1. Individual
          • (1) Pan Card Copy or Form 60
          • (2) Passport, Voter's ID card, Driving License, Aadhaar Card, Job Card issued by NREGA, or any other documents approved by the Government.
          • (3) Photograph of Insured
        • 2. Companies
          • (1) Certificate of incorporation/Memorandum & Articles of Association (Mandatory)
          • (2) PAN Card copy of the company (Mandatory)
          • (3) A resolution of the Board of Directors and Power of Attorney granted to transact on its behalf (Mandatory)
          • (4) Documents required for an individual to transact on the company's behalf
        • 3. Partnership Firms
          • (1) Registration certificate OR Partnership deed (Mandatory)
          • (2) PAN Card copy of the Partnership firm (Mandatory)
          • (3) Documents required for an individual to transact on the firm’s behalf
        • 4. Trusts and Foundations
          • (1) Registration Certificate OR Trust Deed (Mandatory)
          • (2) PAN Card copy/Form 60 of the Trust (Mandatory)
          • (3) Documents required for an individual to transact on the foundation's behalf
        • 5. Unincorporated association/body of individuals
          • (1) Resolution of the managing body of association or body of individuals OR Power of attorney granted to him to transact on its behalf (Mandatory)
          • (2) PAN Card copy/Form 60 of the unincorporated association/body of individuals (Mandatory)
          • (3) Documents required for an individual to transact on the association's behalf
          • (4) Documents required to establish the legal existence of such an association/body of individuals
        • 6. Juridical Persons
          • (1) Document showing name of the person authorized to act on behalf of the entity
          • (2) Certified document with details of his identity and address, one recent photograph, PAN Card copy/Form 60
          • (3) Documents required to establish the legal existence of such an entity/juridical person

      Commercial Vehicles:

      • All documents listed under “Private Car & Two wheeler”
      • Permit (Please furnish original for verification)
      • Fitness Certificate (Please furnish original for verification)
      • Tax Certificate (Please furnish original for verification)
      • Load Challan (Please furnish original for verification)

      Additional documents required by us if any, will be intimated to you as and when required

      Theft Claims

      Private Car & Two Wheeler:

      • Duly filled and signed claim form.
      • Original Policy document
      • Original Registration Book / Certificate
      • Permit
      • Fitness Certificate
      • Tax Certificate
      • Load Challan.
      • Police Panchnama / FIR
      • Final Investigation Report from the magistrate’s court under section 173 Cr. P C / Non-Traceable Report.
      • All the sets of Keys / Service Booklet / Warranty Card / Original purchase invoice
      • Acknowledged copy of letter addressed to RTO intimating theft and informing "NON-USE" of vehicle
      • Form 28, 29 and 30 signed by the insured and Form 35 signed by the Financer, as the case may be, undated and blank
      • Letter of Undertaking, Subrogation & Discharge Voucher
      • Consent towards agreed claim settlement value from yourself and Financier
      • Letter of Undertaking, Subrogation & Discharge Voucher Consent towards agreed claim settlement value from yourself and Financier.
      • NOC from the Financer if claim is to be settled in your favour
      • For losses above 1 Lakh KYC documents are required as listed below:
        • 1. Individual
          • (1) Pan Card Copy or Form 60
          • (2) Passport, Voter's ID card, Driving License, Aadhaar Card, Job Card issued by NREGA, or any other documents approved by the Government.
          • (3) Photograph of Insured
        • 2. Companies
          • (1) Certificate of incorporation/Memorandum & Articles of Association (Mandatory)
          • (2) PAN Card copy of the company (Mandatory)
          • (3) A resolution of the Board of Directors and Power of Attorney granted to transact on its behalf (Mandatory)
          • (4) Documents required for an individual to transact on the company's behalf
        • 3. Partnership Firms
          • (1) Registration certificate OR Partnership deed (Mandatory)
          • (2) PAN Card copy of the Partnership firm (Mandatory)
          • (3) Documents required for an individual to transact on the firm’s behalf
        • 4. Trusts and Foundations
          • (1) Registration Certificate OR Trust Deed (Mandatory)
          • (2) PAN Card copy/Form 60 of the Trust (Mandatory)
          • (3) Documents required for an individual to transact on the foundation's behalf
        • 5. Unincorporated association/body of individuals
          • (1) Resolution of the managing body of association or body of individuals OR Power of attorney granted to him to transact on its behalf (Mandatory)
          • (2) PAN Card copy/Form 60 of the unincorporated association/body of individuals (Mandatory)
          • (3) Documents required for an individual to transact on the association's behalf
          • (4) Documents required to establish the legal existence of such an association/body of individuals
        • 6. Juridical Persons
          • (1) Document showing name of the person authorized to act on behalf of the entity
          • (2) Certified document with details of his identity and address, one recent photograph, PAN Card copy/Form 60
          • (3) Documents required to establish the legal existence of such an entity/juridical person

      Commercial Vehicles:

      • All documents listed under “Private Car & Two wheeler”
      • Permit (Please furnish original for verification)
      • Fitness Certificate (Please furnish original for verification)
      • Tax Certificate (Please furnish original for verification)
      • Load Challan (Please furnish original for verification)

      Additional documents required by us if any, will be intimated to you as and when required

      Claim Processing Steps

      Follow below steps to process and receive your claim.

      Claim Intimation

      group_169053_1x
      group_169054_1x (2)
      Survey Appoinment

      Document Submission

      group_169055_1x
      group_169056_1x
      Assesment

      Deliver Order / Vehicle Delivery

      group_169058_1x
      group_169059_1x
      Payment to Garage

      Claim Intimation

      group_169053_1x (1)
      group_169054_1x (3)
      Survey Appoinment

      Document Submission

      group_169055_1x (1)
      group_169056_1x (1)
      Assesment

      Repair Invoice Submission

      group_169058_1x (1)
      group_169059_1x (3)
      Payment to Insured

      car

      Motor Insurance

      Toll Free Number

      1800 102 1111


      Mail ID

      customer.care@sbigeneral.in

      Key Documents

      • Pdf
        Nodal Officers list

        174.08 KB

        chlist

        Home Insurance

        Toll Free Number

        1800 102 1111


        Mail ID

        customer.care@sbigeneral.in

        Download Claim Form

        • Pdf
          Bharat Griha Raksha

          96.98 KB

        • Pdf
          Simple Home Insurance Policy

          239.12 KB

        • Pdf
          Griha Raksha Plus

          93.77 KB

        • Pdf
          Long Term Home Insurance Policy

          990.18 KB

        tc

        Specialty Lines

        Toll Free Number

        1800 102 1111


        Mail ID

        customer.care@sbigeneral.in

        Download Claim Form

        • Pdf
          D & O Claim form (1)

          178.74 KB

        • Pdf
          Cyber Claim form Retail

          189.09 KB

        • Pdf
          E & O CLAIM FORM (1)

          179.11 KB

        chlist

        Marine

        Toll Free Number

        1800 102 1111


        Mail ID

        customer.care@sbigeneral.in

        Download Claim Form

        • Pdf
          Marine Cargo Insurance-Claim Form

          970.89 KB

        tc

        Commercial

        Toll Free Number

        1800 102 1111


        Mail ID

        customer.care@sbigeneral.in

        Download Claim Form

        • Pdf
          Jeweller Block Insurance

          183.53 KB

        • Pdf
          EMPLOYEE COMPENSATION

          132.72 KB

        • Pdf
          BURGLARY INSURANCE POLICY

          975.71 KB

        • Pdf
          LOSS OF CASH WHILE TRANSIT (MONEY INURANCE)

          991.8 KB

        • Pdf
          CATTLE CLAIM FORM

          1418.12 KB

        • Pdf
          PLATE GLASS INSURANCE POLICY

          990.79 KB

        • Pdf
          IAR Claim Form

          63.88 KB

        • Pdf
          PORTABLE - ELECTRONIC EQUIPMENT INSURANCE CLAIM FORM

          96.65 KB

        • Pdf
          MACHINERY& ELECTRONIC EQUIPMENT INSURANCE POLICY

          1226.61 KB

        • Pdf
          STANDARD FIRE AND SPECIAL PERILS POLICY

          986.23 KB

        • Pdf
          Money Claim Form

          980.18 KB

        • Pdf
          Fidelity Gurantee Claim Form

          1174.16 KB

        • Pdf
          EAR CAR CPM Claim Form

          981.52 KB

        • Pdf
          Boiler and Pressure Plant-Claim Form

          1019.19 KB

        FAQ

        Here are the commonly asked questions about SBI General
        Health Insurance Claim

        For planned hospitalizations at network hospitals, opt for hassle-free cashless claim settlement. In emergencies or when treatment isn't available in a network hospital, choose reimbursement claims.

        Yes, you can submit a health insurance claim through our website or by emailing us at .

        There is no limit to the number of health claims you can make in a year, as long as the total costs are within your Sum Insured.

        Yes, you are eligible for cashless claims if you decide on hospitalization in a network hospital.

        There is a high chance of claim rejection if you fail to inform your insurer about the claim within the specified time.

        Health Claim Settlement Made Easy For You

        Sbig Insurance
        Sbig Insurance