To make things easier, the insurance industry created something called the knock-for-knock agreement. This helps insurers settle some claims faster, so repairs can start without waiting for a long investigation into who was at fault.
This article explains how the system works, its benefits and limitations, and how it differs from traditional liability-based claims.
A knock-for-knock agreement in insurance is an arrangement between participating insurance companies under which each insurer agrees to settle its own damage claim of its own customer after an accident, regardless of which driver was responsible.
Instead of spending time determining liability and recovering costs from the other insurer, each company handles the repair expenses of its own policyholder according to the terms of the policy.
The concept is widely used in different forms across various insurance markets around the world. In India, the arrangement was introduced through industry-level cooperation to simplify the settlement of certain motor claims.
The knock-for-knock agreement in motor insurance generally applies when both vehicles involved in an accident have comprehensive insurance, and both insurers are part of the agreement.
Example:
Suppose Rahul accidentally reverses his car into Priya's vehicle, causing damage to both cars. Both drivers hold comprehensive insurance policies issued by insurers that participate in the agreement.
Rather than waiting for fault determination and recovery proceedings, Rahul's insurer handles repairs to Rahul's vehicle while Priya's insurer handles repairs to Priya's vehicle. This allows both claims to be processed more quickly.
In simple terms, the agreement acts as an insurer-to-insurer settlement mechanism intended to reduce administrative delays.
The process becomes easier to understand when broken down into a few basic steps.
Step 1: The Vehicles Are Involved in an Accident
An accident between two insured vehicles results in damage that requires assessment and repair.
Step 2: The Incident Is Reported to the Insurers
Both policyholders contact their insurance companies and provide the information needed to initiate a claim.
Step 3: Eligibility Is Reviewed
The insurance companies assess whether the claim qualifies under the arrangement by checking factors such as policy validity, insurer participation, and claim eligibility requirements.
Step 4: Claims Are Handled by the Respective Insurers
Each insurer evaluates and processes the damage claim of its own policyholder under the applicable coverage section of the policy.
Step 5: Settlement and Vehicle Repairs
Once approved, the claim is settled according to the policy terms, allowing repairs or compensation to proceed without waiting for liability to be established.
Note: It is important to understand that claim settlement under this mechanism is not identical to a traditional liability-based process. As a result, the compensation payable may vary from what might be available through a conventional fault-based claim process.
Like any insurance arrangement, this system offers advantages as well as certain limitations.
One of the key advantages of a knock-for-knock arrangement is that it can simplify the claims process between insurers. In certain situations, this may help claims move forward more efficiently.
Since each insurer generally handles its own policyholder's claim, the need for lengthy discussions over fault allocation between insurers may be reduced.
The arrangement can reduce some of the administrative effort involved in determining liability and recovering costs from another insurer.
After an accident, most vehicle owners are focused on getting their vehicle repaired and returning to their routine. A knock-for-knock arrangement can help make the claims process less complex from the policyholder's perspective.
Since the claim is generally settled under the own-damage section of the policy, making a claim may affect the policyholder's No Claim Bonus (NCB), subject to the policy terms.
Knock-for-knock agreements are not adopted by all insurers. Whether the arrangement applies depends on the insurers involved and the circumstances of the claim.
In many situations, this framework applies only when the vehicles involved are covered under comprehensive motor insurance policies. It may not be relevant for third-party-only policies.
A knock-for-knock agreement does not change the policy's coverage, exclusions, deductibles, or claim conditions. All standard policy terms continue to apply.
Many people confuse knock-for-knock settlements with traditional liability claims. However, the two systems operate differently.
Aspect | Knock-for-knock agreement | Liability claim |
Fault Determination | Not immediately required for settlement | Usually required |
Claim Handling | Own insurer handles repairs | At-fault party's insurer may be responsible |
Settlement Speed | Generally faster | Can take longer |
Legal Involvement | Often reduced | May be more extensive |
Recovery Process | Simplified between insurers | More formal recovery procedures |
Impact on NCB | May affect NCB | Depends on claim outcome |
Note: In a traditional fault-based insurance claim, establishing responsibility is often central to the settlement process.
Before you count on a knock-for-knock agreement, keep these important things in mind:
It is always advisable to review policy terms and consult the insurer before proceeding with any claim.
Knowing how your motor insurance policy handles such situations can help you avoid unexpected problems later.
The knock-for-knock agreement was created to make settling claims quicker and simpler for both insurers and policyholders. Since each insurer pays for its own customer repairs, there are fewer delays from trying to figure out who was at fault.
This system has several benefits, like faster settlements and fewer arguments, but it also has some downsides, especially regarding the No Claim Bonus and who can use it. Knowing how it works helps vehicle owners make better choices after an accident.
As you compare motor insurance plans, it is worth considering how claims are handled in addition to the benefits provided under the policy. SBI General Insurance offers a variety of coverage options for vehicle owners.
With this arrangement in place, each insurance company settles the losses suffered by its own customer after an accident, subject to the terms of the policy.
Each insurer processes the own-damage claim of its own customer instead of waiting for fault determination and recovery from the other insurer.
Yes. Variations of the arrangement have been adopted within the Indian motor insurance industry to facilitate faster claim settlements in eligible cases.
The primary benefits include quicker claim settlement, fewer disputes, lower administrative costs, and a smoother claims experience for policyholders.
In most liability claims, fault must be determined before compensation is paid. Under a knock-for-knock arrangement, each insurer can settle its customer's claim without waiting for the issue of responsibility to be resolved.
This blog is intended solely for educational and informational purposes. Content reflects data at time of publication and may not accurately reflect current premiums, terms, or regulations. Readers are encouraged to confirm the accuracy and relevance of the data before making any significant decisions. SBI General Insurance disclaims responsibility for any errors or consequences arising from the use of outdated information provided herein. For more details, please refer to the policy wordings and prospectus before concluding the sales. *Add-ons are subject to payment of additional premium.