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      • Claims Settlement Process

        • Contact our toll-free number 1800 22 1111 or SMS "CLAIM"to 561612 and get your claim number/reference number.
        • Our customer care representative will provide you with the details of the documents required for initiating and processing your claim.
        • Our Claims Manager / Executive will contact you within 24 hours of registering the claim.
        • Kindly submit all the required documents to our Claims Manager / Executive and get them verified against the originals.
        • SBI General will initiate the claim process and all admissible claims shall be settled within 30 days of receipt of final survey report and/or the last relevant and necessary document as the case may be as per the IRDAI policy holders interest regulation 2017.

      • Corporate Office and Registered Office

        SBI General Insurance Company Ltd.

        • 9th Floor, A & B Wing, Fulcrum Building, Sahar Road, Andheri(East), Mumbai 400099
        • 9:30 AM to 5:30 PM (Monday to Friday)
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      Vision

      Our vision is to become the most trusted general insurer for a transforming India.

      Mission

      Our mission is to provide simple and innovative general insurance solutions, be responsive to our customers' needs and build a sustainable business for the future.

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      © 2026 SBI General Insurance Company Limited | All Rights Reserved.

      SBI General Insurance Company Limited I Corporate & Registered Office: 9th Floor, A & B Wing, Fulcrum Building, Sahar Road, Andheri(East), Mumbai - 400099 | For more details on risk factors, terms and conditions, please refer to the Sales Brochure and Policy Wordings carefully before concluding a sale. 'For SBI General Insurance Company Limited IRDAI Reg. No. 144 dated 15/12/2009 | CIN: U66000MH2009PLC190546 | SBI Logo displayed belongs to State Bank of India and used by SBI General Insurance Co. Ltd. under license.

      "SBI General Insurance and SBI are separate legal entities and SBI is working as Corporate Agent of the company for sourcing of insurance products."

      *The customer count stated above represents the cumulative number of customers since inception. It includes both active and inactive customers across all segments.

      SBI General Insurance does not accept cash towards payment of premium against your policy. You may pay the premium against your policy through other modes like NEFT/ Debit card/ Credit card or visit our nearest branch.

      You are advised not to make any payment into personal bank account/UPI Id of any employee of SBI General Insurance. Please undertake all transactions (financial or otherwise) only through registered SBI general branches or registered Agents/POSP/Intermediaries of SBI General Insurance or through our website.

      BEWARE OF SPURIOUS PHONE CALLS AND FICTITIOUS / FRAUDULENT OFFERS. IRDAI or its officials do not engage in activities like selling insurance policies, announcing bonuses, or investing premiums. The public receiving such phone calls is requested to lodge a police complaint.

      For any unclaimed amount held by the Company or to update the contact details, bank details and nominee details please write to us at customer.care@sbigeneral.in or call us on 1800 102 111.

      Any Legal Interpretation will be communicated in English Language only.

      www.sbigeneral.in | 1800 102 1111

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