Register or Track Claim Status with one simple click

For any Queries, Please Feel Free to Reach Out

Call Us: Available 24/7

SMS Us:

“HEALTHCLAIM” to 561612

Health Vertical Office:

SBI General Insurance Company Limited,
9th Floor, Westport, Pan Card Club Road, Baner, Pune, Maharashtra – 411 045.

Office Timings :

9:30 AM to 5:30 PM (Monday to Friday)

Call Us: Available 24/7

SMS Us:

“HEALTHCLAIM” to 561612

Health Vertical Office:

SBI General Insurance Company Limited,
9th Floor, Westport, Pan Card Club Road, Baner, Pune, Maharashtra – 411 045.

Office Timings :

9:30 AM to 5:30 PM (Monday to Friday)

Health Claim Settlement Made Easy For You

Health Claims Guide | SBI General Insurance | English

Health Claims Guide | SBI General Insurance | English

Health Claims Guide | SBI General Insurance | Bengali

Health Claims Guide | SBI General Insurance | Bengali

Health Claims Guide | SBI General Insurance | Tamil

Health Claims Guide | SBI General Insurance | Tamil

Health Claims Guide | SBI General Insurance | Kannada

Health Claims Guide | SBI General Insurance | Kannada

Health Claims Guide | SBI General Insurance | Hindi

Health Claims Guide | SBI General Insurance | Hindi

Health Claims Guide | SBI General Insurance | Odia

Health Claims Guide | SBI General Insurance | Odia

Health Claims Guide | SBI General Insurance | Malayalam

Health Claims Guide | SBI General Insurance | Malayalam

Health Claims Guide | SBI General Insurance | Telugu

Health Claims Guide | SBI General Insurance | Telugu

Health Claims Guide | SBI General Insurance | English

Health Claims Guide | SBI General Insurance | English

Health Claims Guide | SBI General Insurance | Bengali

Health Claims Guide | SBI General Insurance | Bengali

Health Claims Guide | SBI General Insurance | Tamil

Health Claims Guide | SBI General Insurance | Tamil

Health Claims Guide | SBI General Insurance | Kannada

Health Claims Guide | SBI General Insurance | Kannada

Health Claims Guide | SBI General Insurance | Hindi

Health Claims Guide | SBI General Insurance | Hindi

Health Claims Guide | SBI General Insurance | Odia

Health Claims Guide | SBI General Insurance | Odia

Health Claims Guide | SBI General Insurance | Malayalam

Health Claims Guide | SBI General Insurance | Malayalam

Health Claims Guide | SBI General Insurance | Telugu

Health Claims Guide | SBI General Insurance | Telugu

Ways To Register A Claim With SBI General Insurance

You can raise a health insurance claim with SBI General Insurance in several ways

Toll-free Number: 

Toll-free Number: 

1800 210 3366 /

1800 210 6366

 
Email us:

Email us:

  • sbig.health@sbigeneral.in
  • seniorcitizen.health@sbigeneral.in
SMS us at 

SMS us at 

“HEALTHCLAIM” to 561612 

Website

Website

Via our website under the ‘Claims’ section 

Mobile App

Mobile App

Via the ‘SBI General Insurance Mobile App’

Checklist Of Documents

Here Is The List Of Documents We Will Need To Process Your Reimbursement Claim Request.

  • Reimbursement of Hospitalization Expenses
  • Original Claim Form Part A & Part B
  • Original Discharge Summary
  • Original Final Bill
  • Original Final Bill Paid receipt
  • Original Pharmacy Bill
  • Original Pathology/Radiology Bills
  • Original Consultation/doctor visit bills
  • All original bills along with paid receipt
  • Copy of Pan card / masked Aadhar card of proposer in policy
  • Copy of Photo ID proof of proposer in policy
  • Copy of Cancel Cheque/Bank Passbook/Online banking Summary/Bank Statement
  • Copy of Prescriptions/Consultation Papers
  • Copy of pathology/Radiology reports
  • Copy of Death Summary (if applicable)
  • Copy of X-ray Reports

How To File Your Claim

Cashless Facility Procedure

Visit the nearest SBIG network hospital to avail cashless facility. Present your SBIG health card at the insurance desk in the network hospital.

Pre- Authorization Process

The network hospital will verify your identity and submit a duly filled pre-authorization form, along with relevant documents, to SBI General Insurance.

Cashless Treatment Admission

Upon approval, you can get admitted and avail cashless treatment as per your policy coverage.

Claim Settlement

After discharge, the hospital will send your claim documents to SBI General’s office for settlement of hospitalization expenses.

Cashless Facility Procedure

Visit the nearest SBIG network hospital to avail cashless facility. Present your SBIG health card at the insurance desk in the network hospital.

Pre- Authorization Process

The network hospital will verify your identity and submit a duly filled pre-authorization form, along with relevant documents, to SBI General Insurance.

Cashless Treatment Admission

Upon approval, you can get admitted and avail cashless treatment as per your policy coverage.

Claim Settlement

After discharge, the hospital will send your claim documents to SBI General’s office for settlement of hospitalization expenses.

FAQs

Here are the commonly asked questions about SBI General Health Insurance Claim

For planned hospitalizations at network hospitals, opt for hassle-free cashless claim settlement. In emergencies or when treatment isn't available in a network hospital, choose reimbursement claims.

Yes, you can submit a health insurance claim through our website or by emailing us at sbig.health@sbigeneral.in.

There is no limit to the number of health claims you can make in a year, as long as the total costs are within your Sum Insured.

Yes, you are eligible for cashless claims if you decide on hospitalization in a network hospital.

There is a high chance of claim rejection if you fail to inform your insurer about the claim within the specified time.